viph Privacy Policy – How Your Personal Data Is Collected, Used, and Protected

When you create an account on viph, we collect the personal details you provide during registration, including your full name, date of birth, email address, and a valid Philippine mobile number for verification purposes. We also collect transaction data whenever you make a deposit, place a bet on Sports Events, enter a Jackpot draw, or redeem a Voucher, including the amounts, timestamps, and payment method references associated with each transaction. Device and technical data — such as your IP address, device type, operating system version, and browser or app version — are collected automatically each time you access the platform in order to maintain security and improve performance. Behavioural data, including the pages you visit, the features you use, and your session duration, help us understand how players interact with the platform so we can improve navigation and introduce relevant features over time. Where applicable, we may collect identity verification documents such as a government-issued ID to comply with Philippine anti-money laundering regulations before processing certain withdrawals. We do not collect any data beyond what is necessary for the above purposes, and we do not collect sensitive personal information such as political views, religious beliefs, or health records. All data submitted through the viph platform is treated with strict confidentiality at every stage of collection and storage.

The personal data we collect is used primarily to operate your viph account, process your deposits and withdrawals in Philippine pesos, and deliver the sports betting, jackpot, and casino-style entertainment features you have signed up to enjoy. We use your contact details to send you account-related communications such as transaction confirmations, security alerts, and important policy updates — we do not send unsolicited promotional messages unless you have specifically opted in to receive them. Behavioural and technical data is used internally to maintain platform stability, investigate technical faults, prevent fraudulent activity, and identify patterns that indicate potential account security issues. Identity and transaction data may be shared with our licensed payment partners to facilitate deposits and withdrawals, and with regulatory or law enforcement authorities in the Philippines if we are legally required to do so. We may use aggregated, anonymised data — which cannot be traced back to any individual — for internal analytics and platform development purposes. No data is ever sold, rented, or traded to third-party advertisers, data brokers, or marketing organisations. Every use of your data is governed by the applicable provisions of the Philippine Data Privacy Act of 2012 and its implementing rules.

viph applies industry-standard security measures across all layers of the platform to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted between your device and our servers is encrypted using secure transport protocols, ensuring that your login credentials, payment details, and account information cannot be intercepted in transit. Account access is protected by password authentication, and we strongly encourage all players to use a unique, strong password that is not reused across other services. Sensitive data such as payment card details is never stored directly on our servers; instead, it is handled by our certified payment processing partners who operate under their own rigorous security standards. Our technical team monitors the platform continuously for unusual access patterns, suspicious login attempts, and other indicators of potential security threats, and will act promptly if any risk is detected. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine regulatory authority as required by law, and we will take immediate steps to contain and remediate the incident. You can help protect your account by keeping your login details confidential, logging out after each session on shared devices, and contacting us immediately if you suspect unauthorised access.

Under the Philippine Data Privacy Act of 2012, you have a set of clearly defined rights regarding the personal data that viph holds about you, and we are committed to honouring every one of them. You have the right to be informed about what data we collect and how it is used, which is the primary purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you, and to request that any inaccurate or outdated information be corrected promptly. You have the right to request the deletion of your personal data where there is no longer a lawful basis for us to retain it, subject to our obligations under applicable financial and anti-money laundering regulations that may require us to keep certain records for a defined period. You have the right to object to specific uses of your data, including direct marketing communications, and to withdraw any consent you have previously given without affecting the lawfulness of processing that occurred before the withdrawal. You also have the right to data portability — meaning you can request that your personal data be provided to you in a structured, commonly used format. To exercise any of these rights, please contact us using the email address provided in the footer of this page, and we will respond within the timeframe required by applicable Philippine law.

viph retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Active account data — including your registration details and transaction history — is retained for the duration of your account relationship with viph and for a minimum of five years after account closure, in compliance with anti-money laundering record-keeping requirements. Data collected for identity verification purposes is retained for the period specified by the relevant regulatory framework applicable to licensed gaming operators in the Philippines. Technical and behavioural data that is used solely for platform analytics and security monitoring is retained for a shorter period and is subject to regular review and deletion once it is no longer operationally necessary. When your data is no longer required, we delete or anonymise it securely so that it can no longer be linked to you as an individual. You may request information about the specific retention period applicable to any category of your personal data by contacting our support team at the email address listed in the footer of this page.

This Privacy Policy may be updated periodically to reflect changes in our data practices, platform features, or applicable Philippine legal requirements, and the date shown at the top of the page will always reflect when the current version was last reviewed. When we make material changes to this policy, we will notify registered players via their registered email address or through a prominent in-app notification, giving you adequate time to review the updated terms before they take effect. Continued use of the viph platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes. We recommend checking this page regularly to stay informed, especially following any significant platform updates or regulatory changes in the Philippines. If you have any questions about a specific change or about this policy in general, you are welcome to contact us at the support email address listed at the bottom of this page, and a member of our team will respond as quickly as possible.

Quick Privacy Summary

• Only necessary data collected
• No data sold to third parties
• Encrypted transmission at all times
• Philippine Data Privacy Act compliant
• Access, correct, or delete your data
• Minimum 5-year retention on transactions
• Policy updates communicated in advance

Related Pages

• Terms and Conditions
• Responsible Gaming
• Frequently Asked Questions
• About Us